Why are there only 40 ball bearings, filling up only half of the mechanism?

To get the best performance out of the grinder, It’s best to fill the ball-bearing chamber slightly more than halfway. 40 ball-bearings to be exact.

Can I lift up the spinning plastic ring?

yes, you can. Keep the grinder upright and be cautious not to let the ball-bearings slip out. Gently lift off the white protective spinning ring using your nails or a small sharp notch on the lid of the grinder. To reattach it, just press it back down until it snaps back into place.

How to clean the grinder?

There are 2 ways to clean a Bear Grinder:

a. The first is to clean the inside of the mechanism using a Q tip and alcohol solution. this quick method takes a minute.
b. The second is to soak the whole grinder in alcohol solution once removing the white protective ring and ball bearings. 

Scan the QR code on the bottom of your grinder for detailed video instructions and tutorials.

Where can I get more ball bearings?

With each new grinder are included:
1 x extra set of ball bearing.
1x  extra plastic washer.

Or you can head to Amazon, and simply buy 3 mm sized ball-bearings.

Whats the purpose of the QR code on the bottom of the grinder?

The main purpose of the QR code on the bottom of thegrinderis to provide understanding on how to use and clean thegrinder. Further more, it can be used to access the store and other promotions we’re having at the time.

Do you ship internationally?

Yes we do!